Quality management in health, social and long-term care: E-Qalin

E-Qalin is a comprehensive, innovative and dynamic quality management system which is oriented towards practice in the following areas:

  • Residential care for older people (German, English, French, Italian, Slovene)
  • Community care (thus far only in German)
  • Services for people with disabilities (thus far only in German)
  • Social work (thus far only in Slovene)

E-Qalin Ltd. and its partners in the different countries provide training, consultancy and certification.


  • To increase the quality of care and assistance for residents/clients
  • To increase staff satisfaction
  • To foster dignified ageing in society and social inclusion for all people with care needs
  • To facilitate the assessment, measurement and improvement of performance (structural, process and result quality)
  • To conceive quality management as an issue of training to improve competitiveness, personal responsibility, efficiency and the ability to work on one's own responsibility
  • To increase professional working and the attractiveness as employer
  • To foster a positive image for the entire health and social care sector